Outlook for Office 365 for Mac Outlook 2016 for Mac Outlook 2019 for Mac More. Less Choose the appropriate option depending on whether the mailbox is shared with you or you are a delegate for another user's mailbox. Compress video for youtube. Notes: • When you use any of these methods, the shared mailbox account is added as an option in the From field when you compose emails. This lets you select the account in the From field regardless of whether you have permissions to send from this account. If you do not have 'Send As' or 'Send On Behalf of' permissions for the account, email from the account will not be sent. • Outlook for Mac does not support Auto-mapping of shared mailboxes. A folder is shared with you If another user has shared an inbox, primary calendar folder, or primary contact folder with you, use this method to open the user's folder. To open the shared folder: • On the File menu, click Open. • Click Other User's Folder. You are a delegate for another user's mailbox Use this method if you are a delegate for another user's mailbox or when you have permissions to several folders in a shared mailbox. You can also use this method when you have full access permissions to a mailbox. To open the shared mailbox: • On the Tools menu, click Accounts > Advanced > Delegates. ![]() • Add the mailbox under Open these additional mailboxes. ![]() • Under Authentication, enter your own credentials. Note: To see how to set up Full Access permission, see. Checking the setting Sync shared mailbox will allow Outlook to synchronize the shared mailbox without requiring the user to click Send/Receive. This setting was added in version 16.13.411. Enabling this setting is highly recommended for users who use their own credentials to access a shared mailbox. Permissions for shared folders and mailboxes The following table summarizes the permissions options that may be available for a shared folder or mailbox, and the best method for opening the shared folder or mailbox based on the corresponding permission.
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